(See the full list of trouble spots below.)Īll the data was collected in the 2022 calendar year. They also tell us in writing (verbatim) specifically what their experiences were to help us understand precisely what problems they are having. Respondents check off problems from a list of trouble areas, ranging from the engine and transmission to climate system, brakes, electrical system, and power accessories. We ask them to include problems covered by warranty, but not the ones resulting from accident damage or due solely to recall. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime). For reliability, we ask members to note any problems with their vehicles that occurred in the previous 12 months. Consumer Reports’ Survey Research Department conducts multiple Auto Surveys each year asking about reliability as well as satisfaction.
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